Payment

We need to collect tax for sales from New York residents. The current tax rate is 8.875%. Tax will be added at check out.

Shipping

Most items on website are in stock and ready to ship. I ship within 48hrs if not sooner. Please contact me to make arrangements if you need an earlier ship date or wish to pay extra for faster shipping.

I OFFER FREE US DOMESTIC SHIPPING

A GIFT TRAVEL ZIP POUCH IS INCLUDED WITH RING & NECKLACE PURCHASE. EARRINGS ARE WRAPPED IN A JEWELRY GIFT BOX.

We use USPS Mail to ship items. You can expect domestic shipments to arrive 2-5 business days from ship date. If you are concerned about an item and would like to pay extra for insurance or tracking, please let me know. Ring sizers are shipped USPS first class mail. Please email me if you would like to pay extra for expedited shipping and/or an alternative carrier.

I ship to the address provided at checkout. Be sure this is correct. Thank you.

INTERNATIONAL: FLAT FEE $36.00 FOR INTERNATIONAL ORDERS. $20.OO FLAT FEE SHIPPING TO CANADA.

Please contact me if your country is not listed as a shipping option. Customers are responsible for all customs and duties fee’s Please contact me if you would like to make arrangements and pay for shipping with a different carrier than USPS.

Care and Repairs

Glass jewelry is surprisingly strong. I work with the strongest most shock resistant glass, borosilicate. If you take care while wearing and avoid dropping on a hard surface, like marble or a concrete floor, your glass jewelry should last a very long time. You can wash your jewelry with soap and water and shine with a soft cloth. Please store your glass jewelry in a place where its unlikely to be dropped on a hard surface. When traveling wrap in tissue, cloth or bubble wrap and store in a small box to avoid crushing. If there is breakage, please contact me and we can make arrangements for repair. There will be a small fee for repairs plus shipping costs.

Exchanges

Exchanges are available on a case by case basis. Please contact within a week of receiving jewelry for exchanges. Please take note that I make many of the styles in my shop for your particular size and order. Because of this, I do not issue refunds, only exchanges or store credit. Glass rings can often be resized as well as metal rings. Customer will be charged for shipping on exchanges.

Custom work & Wedding

Please contact me if you would like a custom order. Send an email to janebrooklyn@gmail.com. I make custom jewelry and wedding rings. Many of my metal bands work well as wedding bands and can be made in gold. Please inquire for pricing.

Privacy Policy

We strive to provide a safe and secure shopping environment for our customers, all of your personal information is strictly kept private when you make a purchase with Jane D'Arensbourg Jewelry.

We will never sell, share, lease or exchange your personal information with third parties. By joining and subscribing to our mail list, you agree to opt-in to receiving our newsletters, updates and promotional e-mails. You can unsubscribe at any time.

Jane D'Arensbourg Jewelry does not process and has no access to customer's credit card information at anytime nor is it kept in our system.

Our security system is affiliated with Squarespace using the same security measures. Your confidential information is automatically encrypted by Secure Sockets Layer protocol (SSL) with an encryption key, as well as disk-based encryption and firewalls in place that help us to protect your privacy and data. 

email : janebrooklyn@gmail.com